In this paper, the impact of the coronavirus pandemic on the introduction of new security measures in Middle Eastern airlines is researched. The focus is put on the three most influential companies – Qatar Airways, Emirates and Etihad Airways. Reduction of the number of seats and thus passengers in the plane, maintaining physical distance, new ways of serving meals, and the use of robots and artificial intelligence are just some aspects elaborated on in this paper. The conclusion is that the coronavirus pandemic has impacted the change of rules in many economic fields, the airline industry included. One of the biggest challenges in the future will certainly be the balance between the health security of the passengers and airline profits.
Link to paper: http://naukaidrustvo.org/casopis/vol-ix-br-no-1-spring-2022/